This Privacy Policy explains how Tapsy collects, uses, and protects your information when you use our mobile applications, website, and related services (the “Platform”).
By using Tapsy, you agree to this Privacy Policy.
We collect the following types of information to provide and improve our services:
• Account details (name, email address, username, profile photo)
• Content you upload (videos, images, reviews, comments)
• Business information if you claim or manage a business profile
• Communications with support
• Device data (IP address, device type, operating system, app version)
• Usage data (interactions, feature usage, crash logs)
• Approximate location derived from IP (if precise location is not enabled)
• If you allow location access while using the app, we collect your device’s approximate or precise location to show businesses and reviews that are relevant to your current area.
For example, when you open the search page, we use your location to display nearby businesses and the most relevant reviews close to you.
We do not collect background location data and do not track your location when the app is closed.
If you grant camera or media permissions, we access your camera or photo library only when you actively choose to:
• Record a video review
• Upload a profile picture
• Scan a business QR code
• Upload business profile images or marketing videos
We do not access your camera or media without your direct action.
Microphone access is used only when recording video reviews that include audio.
If you sign in using Apple, Google, or similar services, we receive basic profile information (such as name and email address) as authorized by you and permitted by that provider.
We use the information we collect to:
• Provide, operate, and improve the Platform
• Display nearby businesses and relevant reviews
• Enable creation and sharing of video and written reviews
• Allow businesses to manage their profiles and upload media
• Maintain platform safety, prevent fraud, and moderate content
• Respond to support requests
• Comply with legal obligations
We do not sell your personal information.
We may share information only with:
• Trusted service providers (cloud hosting, analytics, push notifications)
• Legal authorities when required by law
• A successor entity in case of merger, acquisition, or restructuring
Tapsy does not track users across third-party apps or websites for advertising purposes.
We retain your information only for as long as necessary to:
• Provide the Platform
• Maintain security and prevent abuse
• Comply with legal obligations
If you delete your account, your personal information will be deleted or anonymized within a reasonable period, except where retention is required by law.
Depending on your location, you may have the right to:
• Access your personal information
• Maintain security and prevent abuse
• Comply with legal obligations
If you delete your account, your personal information will be deleted or anonymized within a reasonable period, except where retention is required by law.
Depending on where you live, you may have certain privacy rights, including:
GDPR (EU/UK) Users:
• Access & Portability: Request a copy of the personal data we hold about you.
• Correction & Deletion: Ask us to correct inaccurate data or delete your account and content.
• Restriction & Objection: Limit or object to certain processing activities.
• Withdraw Consent: Stop marketing emails or revoke previously given consent.
CCPA (California) Users:
• Know: Request details on the categories of personal information we collect.
• Delete: Ask us to delete your personal data (subject to legal exceptions).
• Opt-Out of Sale/Sharing: Tapsy does not sell your personal data.
Requests may be submitted to support@tapsy.app
We will respond within the timelines required by law.
• We keep your personal data only as long as needed for the purposes outlined in this Policy, such as maintaining your account, providing services, or complying with legal obligations.
• You may delete your account at any time, and we will remove your personal data unless retention is required for legal, security, or backup purposes.
We use industry-standard security practices—such as encryption, firewalls, and secure servers—to protect your personal information.
However, no online platform is 100% secure. You use Tapsy at your own risk.
Tapsy is not directed to children under 13 (or the minimum age of digital consent in your country).
Users under 18 must have parental or guardian permission.
If we discover that a child’s data has been collected without proper consent, we will delete it promptly.
Tapsy operates globally.
Your information may be transferred and stored on servers outside your country, including in the United States, where privacy laws may differ.
We implement safeguards (such as Standard Contractual Clauses for EU users) to protect your data when it is transferred internationally.
We may update this Privacy Policy to reflect changes in technology, legal requirements, or our services.
If we make material changes, we will notify you via email or a notice on the Platform.
The updated policy becomes effective when posted.
For questions, concerns, or to exercise your privacy rights, contact us at:
Tapsy LLC.
Email: hello@tapsy.app
This Privacy Policy explains how Tapsy collects, uses, and protects your information when you use our mobile applications, website, and related services (the “Platform”).
By using Tapsy, you agree to this Privacy Policy.
If you allow location access while using the app, we collect your device’s approximate or precise location to show businesses and reviews that are relevant to your current area.
For example, when you open the search page, we use your location to display nearby businesses and the most relevant reviews close to you.
We do not collect background location data and do not track your location when the app is closed.
If you grant camera or media permissions, we access your camera or photo library only when you actively choose to:
We do not access your camera or media without your direct action.
Microphone access is used only when recording video reviews that include audio.
If you sign in using Apple, Google, or similar services, we receive basic profile information (such as name and email address) as authorized by you and permitted by that provider.
We do not sell your personal information.
We may share information only with:
Tapsy does not track users across third-party apps or websites for advertising purposes.
We retain your information only for as long as necessary to:
If you delete your account, your personal information will be deleted or anonymized within a reasonable period, except where retention is required by law.
You may submit requests by contacting hello@tapsy.app.
You may delete your account at any time from within the app settings. If you experience issues, you may request deletion by emailing hello@tapsy.app.
Upon deletion, your profile information will be removed or anonymized, though publicly posted reviews may remain in anonymized form to preserve platform integrity.
We implement industry-standard administrative, technical, and organizational safeguards to protect your data. However, no system can guarantee absolute security.
Tapsy is not intended for children under 13 years of age. If we become aware that personal data has been collected from a child under 13 without parental consent, we will delete it promptly.
Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards to protect your data.
We may update this Privacy Policy periodically. Significant changes will be communicated within the app or via email. Continued use of the Platform constitutes acceptance of the updated Policy.
Tapsy LLC
Email: hello@tapsy.app
